The second-hand marketplace Shoppers Express Anger Regarding Size Changes
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The popular resale platform has updated its sizing categories for women's and children's clothes but did not contact all users about the change.
Digital Channels Backlash
Countless users and merchants are posting online stating that platform listings now display an altered size classification than originally posted because of the remapping.
Vinted explained the new system was more in line with comparable marketplaces.
They have suggested members to review their products and adjust the sizing manually where appropriate, resulting in member annoyance.
Size Classification Changes
Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Required Changes
A different user, from Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she stated.
Service Background
The app has more than 100 million users, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: earlier, the service retracted a modification regarding delivery choices following member complaints.
